Ship & Sleep / Pricing
Flat, printed, and boring on purpose.
One flat entry fee, three monthly plans, fixed quotes for everything else. If your app needs something these plans don't cover, you get the price in writing before anything is billed.
The entry point
Health Check — $249 one-time
Read-only audit, delivered within five business days, with the guarantee: if the report doesn't surface at least one material risk you didn't already know about, you don't pay. Credited in full against your first month if you adopt within thirty days. Details on the Health Check page.
Stabilization — fixed quotes
Work arising from Health Check findings is priced per finding, agreed in writing, delivered with verification. No hourly meter, no scope drift, no invoice surprises — a number next to every problem before you commit to fixing it.
Monthly operations
All plans run month to month and can be cancelled to the end of any month — no annual lock-in, no cancellation fee, full handover included. Every plan carries the SLA credit: miss a committed response and 10% of the month is credited per incident, capped at 50%, automatically.
Care
$149 / month
For stable apps that need a watchful eye.
Uptime checks every five minutes, daily backups with a quarterly restore drill, monthly security patches, next-business-day response. Fixes are quoted separately.
Request intakeStandard
$349 / month
For live apps with real users and revenue.
Everything in Care, tightened: uptime checks every minute, an 8-hour committed response, and 4 fix hours included every month.
Request intakePriority
$649 / month
For apps where downtime is immediately expensive.
Extended coverage including Saturday, a 4-hour committed response, monthly restore drills, weekly patch review, and 10 fix hours included.
Request intakePrices in USD, exclusive of VAT where applicable. Full service levels per plan in the Managed Operations schedule.
Billing, honestly
What happens if you miss the SLA?
You receive a service credit of 10% of that month's fee per missed first-response commitment, capped at 50% of the month — applied automatically to the next invoice. You never have to claim it.
Can fix hours roll over?
No — and we say so up front rather than burying it in terms. Included hours cover the normal month; a month that needs much more usually means a stabilization quote is the honest answer, not a bigger meter.
What does leaving cost?
Nothing beyond the current month. Credentials returned and rotated, runbook and architecture notes included, thirty days of reasonable questions at no charge. Making it easy to leave is part of being worth staying with.
Start with the $249 answer.
The Health Check tells both of us exactly what we'd be taking responsibility for — and it's credited if you adopt.
Request a Health Check